Customer Services Department
One of the key and major departments at JWU. It is a main revenue collector and has a core role in dealing with customers and representing the image of JWU for the outside community. The department consists of two…
One of the key and major departments at JWU. It is a main revenue collector and has a core role in dealing with customers and representing the image of JWU for the outside community. The department consists of two…
The Information Technology and Planning Department is a key JWU apparatus to execute its tasks and activities. The Department is mandated of the development of different programs and applications for the use of other departments and for the use of…
JWU depends totally on its revenues from its business to cover operational costs and provide service to its customers. The two main revenue sources are: 1) water sales which constitute 88% of its total income, and 2) income from…
Procurement, Tendering and Warehouses Department The division provide JWU with materials, services and procurements needed for all departments. It prepares, oversees, and manages JWU bids and procurements for major and minor projects. The Division precisely and timely tracks and meet…
One of the key departments at JWU. It is tasked of studies, planning, inspection, and supervision over infrastructure works executed by the JWU and contractors. Besides, it conducts studies on, investigates and controls Lost Water. It also estimates water…
Among the most significant improvements at the financial system in JWU in the past year have been promoting adopted financial procedures and internal control. Besides, the process, quality and sequence of reports have been developed. The following represent key improvements…
HR Management HR is entirely managed by the current HR application, this includes: salaries, work injuries, medical insurance, extra work hours, staff assessment, attendance processing, leaves, and daily load of work linked to the billing and complaints system "TAWASUL".…
Performing Million ILS cost tenders to insure provision of all necessary materials, equipment and services to enable JWU of practicing its tasks. Depot organization and procedure development Despite the limited capabilities, a time effective electronic documentation of subscriber profiles, where…
Adapting advanced water meter testing workshop with up-to-date Test Bench ; Following up with IT and Planning Department to perform necessary modifications to related computer application, including (settlements, checks, promissory notes applications) User categorization into VIP, Senior Subscribers and…
During 2015, the department had performed several activities, which had positive impacts over the work of JWU in the administrative, technical and financial aspects. 17 km of old lines and networks have been extended and rehabilitated under unlimited quantity bids…